Channels & viewing

[Jillie]

In the last couple of weeks I’ve been unable to stream All4 channel through my Roku stick, even though I am still able to get the other channels.  I’ve removed it; turned off and on again; reinstalled it but still no luck.  As soon as it loads to the All4 homepage it immediately switches back to the Roku homepage.  Help please.

[RokuKariza-D]

Hello @Jillie

We're sorry to hear about the issue you're experiencing.

If the problem continues even after attempting the clean install troubleshooting, while videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. 

Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

Thank you for your understanding.

All the best,
Kariza