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edsmo1948
Level 7
‎05-27-2021 07:30 PM

Unable to Keep Paramount Open on One Roku Out of Three

I have 3 Roku 3600 connected to each of my 3 TV's. The problem I am having is that on only one TV, it will load but after about 30 seconds and then it disengages with the "blue Circle." I have tried all the usual tricks of  deleting the channel and putting it back on again: rebooting the Roku  and that doesn't work either. I have tried everything I can and nothing seems to work. It is just on the Paramount Plus. Everything else works fine. Can Anyone help?

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makaiguy
Community Streaming Expert
‎05-28-2021 08:12 AM

Re: Unable to Keep Paramount Open on One Roku Out of Three

After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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