Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Ultra LT / phantom remote

My ultra keeps keeps acting as if there's a Phantom remote in the vicinity... that keep shutting off the TV it keeps logging out of any of the apps that I've been in I've tried all the restarts & resets even did a factory reset nothing has worked.  HELP ME  its driving me crazy.  

0 Kudos
Community Streaming Expert

Re: Ultra LT / phantom remote

Is your Wi-Fi secured?  Are you using some public Wi-Fi?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.