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Reel Rookie

Tv freeze, 5-10 second picture delay. audio is fine.

So my parents roku tv after a bad thudnerstorm is now only used for music because. The screen for the tv, all inputs now have audio still playing at regular. But there is a 5-10 picture delay where it freezes every so often. Is there tv busted and need a new one. Or is there some kind of wierd setting to fix this.


Roku Premiere (4620 series) 

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Community Streaming Expert

Re: Tv freeze, 5-10 second picture delay. audio is fine.

First thing I would try is restarting the set by unplugging its power cord for a minte or so then plugging it back in.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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