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Cody6
Level 7

Tv freeze, 5-10 second picture delay. audio is fine.

So my parents roku tv after a bad thudnerstorm is now only used for music because. The screen for the tv, all inputs now have audio still playing at regular. But there is a 5-10 picture delay where it freezes every so often. Is there tv busted and need a new one. Or is there some kind of wierd setting to fix this.

#Philipstv

Roku Premiere (4620 series) 

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makaiguy
Community Streaming Expert

Re: Tv freeze, 5-10 second picture delay. audio is fine.

First thing I would try is restarting the set by unplugging its power cord for a minte or so then plugging it back in.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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