Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Theoldman
Level 7

Tubi Channel issue

Having the same issue on one channel "Tubi" One movie no volume, the other lost video but kept sound. Tried the unplugging and no joy. Also I have tried going on other apps and there is buffering and the screen freezes.

0 Kudos
1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: Issues with Roku Express and Netflix

@Theoldman

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?
 

Thanks,
Danny​​​​​​​

 

Danny R.
Roku Community Moderator
0 Kudos