Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Tried EVERYTHING still no internet connection

I've tried everything!!! It stopped connecting to my wifi but nothing else did.  I relocated the roku. So I tried my Hotspot. I reset the settings I even factory reset the roku. I EVEN got a new phone!!! Nothing has worked!!! Help me plz!!!! Nothing is is having a problem connecting. 



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Community Streaming Expert

Re: Tried EVERYTHING still no internet connection

Sounds simple, but have you tried rebooting your router?

If still doesn't work, post back with your Roku model number and router model number.  You may have to login to your router admin settings to verify and change a couple of wireless settings for the Roku and your network to see each other again.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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