Channels & viewing

[mfinkenberg]

We started watching Series 3 of Guilt tonight, and it is terribly pixelated. I deleted the channel, reinstalled it after restarting Roku, and same problem. This is the only series I am having this problem.

Device Model: 4800RW-Roku Ultra

Serial #: X010008XP3P4

Device ID: S02C214XP3P4

Tracker ID: P4-174-707

I would appreciate help ASAP.

[RokuJanadeeK]

Hi @mfinkenberg,

Thank you for reporting this issue to the Roku Community!

We understand that you're having issues with streaming. Just to clarify, are you watching this show on the Roku Channel? Also, as we try to replicate the issue, we're unable to locate the show on The Roku Channel. Could you provide us with the complete name of the show, season, or episode that you're having issues with?

We're looking forward to your response.

All the best,
Janadee