Help

Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Parker_mazik
Level 7
‎10-07-2022 11:05 PM

Their is no peacock channel

Jump to solution

I am able to download peacock on one roku express but on my other one it dosnt seem to be an option to add the channel

0 Kudos
Reply
1 Solution

Accepted Solutions
renojim
Community Streaming Expert
‎10-07-2022 11:43 PM

Re: Their is no peacock channel

Jump to solution

There have been several "Express" models over the years with vastly different capabilities.  What's the model number displayed under Settings->System->About?

Check it against this list:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

The list is found here:
https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

Reply
1 REPLY 1
renojim
Community Streaming Expert
‎10-07-2022 11:43 PM

Re: Their is no peacock channel

Jump to solution

There have been several "Express" models over the years with vastly different capabilities.  What's the model number displayed under Settings->System->About?

Check it against this list:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

The list is found here:
https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply