Roku channel continues to crash when trying to play a movie on Hallmark movies and mysteries channel which I am paying for
Thanks for the update. Was wondering what was going on.
As a result of this thread I went into The Roku Channel on my Streaming Stick 4K+ and had the same experience - the couple of programs I clicked on exited clear back to the Roku device's home screen.
As with any problem seeming to affect a single channel, the first thing I tried was uninstall the app, restart the Roku, and reinstall the channel. I'm now on The Roku Channel version 6.0 build 15 and it is functioning normally again.
Don't omit the restart of the Roku between the uninstall and the reinstall. This clears the Roku's memory to insure a clean reinstall.
Re: The Roku crashing to Roku Home screen is still happening on mine. Trying to watch a sci-fi movie and the ones I try are still crashing.
Roku working here !! thank you.
Hi everyone,
Thanks for the posts.
If you are still experiencing an issue with playing movies on The Roku Channel, can you please provide the content title you are seeing this issue occur with.
Once we have this information, we will able to pass it along to the appropriate Roku team to continue investigating.
Thanks,
Danny
Sci-fi movies are up and running now. Thank you!
I have tried multiple selections on Hallmark movies and mysteries, but each time it closes the Roku channel app
As of 6:45pm pst, the Epix Roku app still goes back when trying to open any movie. TV shows seem ok. Can you please check?
Android Roku app is ok. Issue is with Roku devices
[Updated] 8:36pm pst. Checked again and it works!!!
Thx
Well, it just started working again. Did nothing to it since my last post 4 hours or so ago. I had updated to version 6 build 15 earlier, but it still did not work at that point. Working for me now, was able to restart the movie I was watching early this morning.