Channels & viewing

[Bobjv_74]

I found a way around my issue. I uninstalled HiDive. ThenI renewed my subscription through Roku, and tried launching HiDive in Roku Channel. Which asked me to select subscription options for a 7day trial. When I selected an option it told me to use the HiDive app on my home page. When I went back to the Home page, HiDive was installed again. This version of HiDive worked for me. I'm going to test it on my other Rokus tonight.

[mercymanic]

Same issue. 

[RokuJharra-Q]

@mercymanic Thanks for the post!

I understand you’re having trouble streaming the Hidive channel on your Roku device.

First, did you sign up for the standalone app? Also, please check out the detailed troubleshooting steps on how to resolve a channel playback issue If you did and the troubleshooting steps didn’t work, it’s a good idea to reach out to the channel’s support team for further help.

Please know that many channels/apps on Roku are created, maintained, and updated by the channel providers themselves.

We hope to get this figured out soon!

Roku Community Team