Channels & viewing

[King_1148]

my girlfriend recently got Roku cameras to watch the animals. When she added it to our bedroom tv it ended up taking away the shortcuts for the hdmi modes and the actual shortcut button itself. In settings both boxes are checked in shortcuts so it should be on the screen but It’s not. It’s a lot of work to scroll through the setting and go to hdmi mode and choose which one I want. Plz help

its a tlc Roku tv 65 inch 

[RokuEmmanuel-D]

Thanks for sharing this!

It looks like the Roku TV apps on your Home screen are missing, and we'd like to help!

Have you tried restarting the Roku TV?

Here's how:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

Still, having problems? Let us know so we can explore more troubleshooting!

Roku Community Team

[King_1148]

They pop up for not even a second after it powers back on and then disappears again with just normal apps showing like the camera app, YouTube, Spotify ect.

[RokuEmmanuel-D]

Thanks for keeping us in the loop, @King_1148!

Could you send us a photo of your Roku Home screen so we can take a closer look? Also, have you noticed any recent updates before this happened? Can you check out the latest software version of the Roku TV? (under Settings > System > About).

We look forward to hearing from you soon!

Roku Community Team

[King_1148]

Sure can they are linked to this post

[RokuEmmanuel-D]

Thanks for the photos, @King_1148!

Have you tried setting up the TV inputs again? 

Here's how:

1. Press Home on your Roku remote to go to the main screen
2. Scroll and select Settings
3. Select TV inputs
4. Choose the device or the HDMI input under Inputs being used. If the HDMI input is not used, choose Set up input and add it to your home screen.

Still not appearing? Let us know so we can help out more!

Roku Community Team

[King_1148]

No we’ve done tried that, it’s acting like everything is there on the screen but just not appearing 

[RokuEmmanuel-D]

Thanks for the additional info, @King_1148.

Let’s check if there’s a software update available for your TV.

Here's how:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Software update
5. Select Check Now to manually check for updates

Still not appearing? Please get back to us!

Roku Community Team