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User50000
Reel Rookie

TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT

I paid a lot of money for this to be a TV.  JUST A TV.  Not another way for you and your “””sponsors””” to get your grubby little hands all over my time and my eyeballs.  I paid for this product, NO ONE needs to make MORE money by advertising to me on the object I bought and put in my home.  I sw2g if my toaster starts popping up push notifications I’m moving to Antarctica.

 

TAKE YOUR ADVERTISEMENTS OFF THE ROKU APPS.  ADVERTISING TO ME THERE WILL MAKE ME UN-BUY PRODUCTS I HAVE ALREADY BOUGHT

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7 REPLIES 7
JWS9518
Streaming Star

Re: TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT

Not gonna happen.  You ever watch a regular dumb TV with commercials every 2 to 3 minutes for the shows broadcast on your paid product?  And most likely these TVs are being sold at a break even or money losing price in the hopes that the subscriptions and ad dollars make up for it.  Or do you really think that 40 plus inch TVs really sell for 150 bucks when the parts cost more than that to make?

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User50000
Reel Rookie

Re: TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT

I’m looking for replies from the Roku reps only, please, thanks 

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JWS9518
Streaming Star

Re: TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT

You realize this is a public forum for comment.  If you want a private response, send them an email.  And what do you expect Roku reps to say?  Oops sorry, we will take it off right away.  

How do you "un-buy" a product?

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User50000
Reel Rookie

Re: TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT

The expected response from Reps is “thank you for your feedback; we’re passing it up the chain”.  

Theoretically one could un-buy a product by returning it ¯\_(ツ)_/¯ but in this case, I was being metaphorical.

between the two of us, though, one person is someone hanging out on Roku help forums to “teach a lesson” to people dissatisfied with products.  I’m worried about you, bestie— do you have like hobbies or something?

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JWS9518
Streaming Star

Re: TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT

I am not trying to teach you anything. I am not sure that is possible as obviously your English grammar classes didn't work for you.  I have plenty of hobbies, thanks for your concern.  I just happen to have one of those portable ad-filled devices to be able to post through another one of those ad-filled devices, called the internet, to be able to reply to your witty comments.  

To be frank though, I can agree with you to an extent that the advertising has gotten out of control.  However, expecting a company that makes the majority of its money by selling cheaply priced devices that allows ads in a variety of ways, to restrict or change its behavior just because you post about it is unrealistic at best.  Especially, when the competition is doing the exact same things.  These companies know that you will have the same or similar experience by going to another brand.  That is why there is a influx of cheaply priced TVs on the market because they are relying on the advertising to make up for the loss of selling the TVs or streaming devices at break-even or loss prices.   The only way that behavior of having ads everywhere will change is by regulation.  Unfortunately, it is doubtful that will happen in today's climate either.  

Unless you get a TV or device that has no streaming features, there is no way to avoid it. Even then, advertisers will find a way to market their products to you.  Or have you not seen a series you are watching have the main character drinking a popular beverage or using a product with a known logo on it?   Ads on TV have existed since 1939 and in television programs within a couple years after that.  As technology has evolved, so have the advertisers/marketers, whether we like it or not.  

Sure, they will give you a canned response, if that is what you are looking for.  Then you can turn on your TV, ignore the ads, stress less and watch a series you enjoy.

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Strega2
Roku Guru

Re: TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT


@User50000 wrote:

I paid a lot of money for this to be a TV.  JUST A TV.


You goofed. You bought a Roku Smart TV instead of Just a TV. That's easy to do because that's what most people buy - plain old ("dumb") TVs are pretty rare these days. You can make some Smart TVs behave more like "just TVs" if you don't connect them to the internet. For example, I have done this with Samsung Smart TVs. I don't know if Roku TVs allow that. (I like Roku players, but have never had an interest in Roku TVs.)

Roku sells hardware at roughly their cost and makes money on advertising and content deals. If you are very opposed to that business model, then it's probably better for both you and Roku if someone else gets your Roku hardware.

Who knows, someone from Roku may give you the response you want. Of course, online customer support from almost any company will give you that response if you ask for free ice cream too, so it's not highly predictive.

Banned but back. Because why not?
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JWS9518
Streaming Star

Re: TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT

You, also, might want to read the terms and conditions of the products you bought that you agreed to when you set it up, especially internet enabled "smart" devices, which allow for advertising, in most cases.  Some brands of TVs, such as Samsung, that Strega mentions, and LG, allow you to refuse those terms and conditions.  I have an LG that allows that.  Of course, that disables most of the features that those Smart TVs have.   I have no idea if Roku allows that for their TV, although I doubt it, based on the business model Strega mentioned previously.

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