Channels & viewing

[CyHow]

My Sundance channel is asking for sign in but rejects my Roku info. I’ve been watching channel since 2/21 with no issues now I’m locked out. Very, very frustrating since it’s paid for a year!!!

[RokuKariza-D]

Hello @CyHow 

Thanks for letting us know about the issue you're experiencing.

Please be advised that channel logins or authentication are handled directly by the channel provider/developer. We suggest reaching out to Sundance's customer support team to report the issue and for further help. They can resolve the error you are having with channel login.

We appreciate your understanding.

All the best,
Kariza