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Westnavy
Newbie

Subtitles omitted in movie “Filling the Void”

I'm very tech savvy, this probably isn’t the correct place to share this but maybe someone can get the help needed. On the ROKU channel there is a new movie this month “Filling the Void”, it is in Hebrew. There were only captions for about twenty minutes of the show…after that, if you don’t know Hebrew you might as well turn it off. I watched until the end just to see if the captions returned, they did not. 

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3 REPLIES 3
Westnavy
Newbie

Re: Subtitles omitted in movie “Filling the Void”

I meant to say not tech savvy🤦‍♀️

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makaiguy
Community Streaming Expert

Re: Subtitles omitted in movie “Filling the Void”

Flagging this to bring it to the attention of Roku employees @RokuDanny-R, @RokuKariza-D, & @RokuMary-F

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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RokuMary-F
Community Moderator
Community Moderator

Re: Subtitles omitted in movie “Filling the Void”

Hi @Westnavy,

Thanks for posting in the Roku Community!

We are unable to reproduce the issue, we'd like to request any additional information you may have that would be helpful for our team in further investigating this problem. The closed captioning is only available for about 20 minutes, is that correct? 

With more information, we will be able to assist you further.


Best regards,
Mary

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