Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
KayleePaw
Newbie

Subscription Payments for Crunchy Roll

Crunchy Roll is being paid for but when we log in it acts like we don’t have the premium subscription for it. 

0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Subscription Payments for Crunchy Roll

Is this subscription through Roku (appears on your account at https://my.roku.com/account/subscriptions ) or directly with Crunchy Roll?  If the latter, try contacting Crunchy Roll.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Alex-Roku
Retired Moderator

Re: Subscription Payments for Crunchy Roll

Hey @KayleePaw, don't worry we are here to help! Send us a private message and we can help get to the bottom of your login issues.

0 Kudos