Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
When I try to open spotify I get a 404 message. The app is up to date. Other apps open just fine. I deleted the app and re-download it. I restarted the roku box. Nothing has worked. Roku's customer service is a joke. Please help
Did you restart your Roku device before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. Make sure to restart the player from the Settings menu by navigating to Settings > System > System restart > Restart.