Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ts27330
Reel Rookie

Spectrum search using Roku stick

Spectrum app version 14.3 streaming with Roku 4k stick. Searching with  magnifying glass for keywords NHRA and basketball returns sub menus. When picking submenus to view NBA, men/women games or NHRA racing schedule.....all returns No Info.      Plenty of games this weekend.    Workaround is to find a game or race and go into more info......or game/race in the future and you can see plenty of games races scheduled  Other keyword searches work just fine using magnifying glass anyone else verify this issue? Reloading app, etc does nothing to fix problem.

 

 

0 Kudos
2 REPLIES 2
brucebanner1122
Reel Rookie

Re: Spectrum search using Roku stick

<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Spectrum Search Using Roku Stick</title>
</head>
<body>

<h1>Spectrum Search Using Roku Stick</h1>

<h2>Steps to Search for Spectrum Content</h2>

<ol>
<li>
<strong>Install the Spectrum TV App:</strong>
<ul>
<li>Go to the <em>Roku Home Screen</em>.</li>
<li>Select <em>Streaming Channels</em> and search for <strong>Spectrum TV</strong>.</li>
<li>Download and install the app.</li>
</ul>
</li>
<li>
<strong>Log in to Your Spectrum Account:</strong>
<ul>
<li>Open the <strong>Spectrum TV</strong> app.</li>
<li>Enter your Spectrum credentials to sign in.</li>
</ul>
</li>
<li>
<strong>Search Using Roku’s Universal Search:</strong>
<ul>
<li>Press the <em>Home button</em> on your Roku remote.</li>
<li>Select <strong>Search</strong> and enter the title or channel name.</li>
<li>If available on Spectrum, it will appear in the search results.</li>
</ul>
</li>
<li>
<strong>Search Within the Spectrum App:</strong>
<ul>
<li>Open the <strong>Spectrum TV</strong> app.</li>
<li>Use the <em>Search</em> option to find content by title or category.</li>
</ul>
</li>
</ol>

<h2>Troubleshooting</h2>
<ul>
<li>Ensure your Spectrum subscription includes streaming access.</li>
<li>Restart your Roku Stick if Spectrum does not appear in search results.</li>
<li>Check for software updates on both Roku and the Spectrum app.</li>
</ul>

</body>
</html>

0 Kudos
ts27330
Reel Rookie

Re: Spectrum search using Roku stick

Bruce, did you try the the same search using the magnifying glass? I have done all of the other reloads, look for updates ,etc.   That is step one before reaching out for help. Also the problem occurs on multiple firesticks,  My updates, subscriptions are all up to date.

The problem exist only on 2 keywords, NHRA and basketball using the magnifying glass. Basketball does return several submenus but you cannot search for any games. Subcat "basketball wives" shows all episodes, but Men/Women college No Info available.   Search for Nascar, etc no problem using magnifying glass.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.