Roku Community

giantsfan1976 · ‎10-23-2021

Choosing “favorites” while using the guide causes the app to freeze and makes it unusable. Every time. I’ve deleted the app, restarted the tv, reinstalled it, and it still does it. It’s the latest version.

makaiguy · ‎10-25-2021

@giantsfan1976-

The Spectrum app is created and maintained by Spectrum. Roku just provides the platform on which it is run. Operational problems with their app should be addressed to Spectrum.

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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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makaiguy · ‎10-25-2021

@giantsfan1976-

The Spectrum app is created and maintained by Spectrum. Roku just provides the platform on which it is run. Operational problems with their app should be addressed to Spectrum.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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Spectrum guide freezing channel

Re: Spectrum guide freezing channel

Re: Spectrum guide freezing channel