Channels & viewing

[MariaRVW]

Hi all, when you uninstall the Spectrum app, shutdown before you readd it.

[Schess · Accepted solution]

I restarted router and restarted main Spectrum box. Also removed channel and added it again. This resolved issue. 

[brandonlee81 · Accepted solution]

When removing the channel, please make sure that you are restarting your Roku device before adding the channel back again.

^ this worked for me. Thank you!

[RokuNimfa-C]

Hi @brandonlee81 @Schess

Thanks for your post. 

We express our gratitude for your efforts in performing those steps. And we're glad to hear that the matter has been resolved. We will be marking your posts as solutions, and this may assist other individuals in resolving the same problem if they encounter it. Please follow up here if you find any other solution so that others could benefit.

Please do not hesitate to reach out to us if there is any further assistance we may provide for you.


Regards,
Nimfa