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KG2
Reel Rookie

Spectrum Log In Upper/Lower Case Letters

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When logging into Spectrum app there isn't a way to access both Upper and Lower case letters. Which means I can't enter my password to log in.  I spoke with Spectrum and they said this is an issue that Roku needs to resolve. Thank you.

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1 Solution

Accepted Solutions

Re: Spectrum Log In Upper/Lower Case Letters

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go to a letter and arrow up above the letter for capital.

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16 REPLIES 16
andyross
Roku Guru

Re: Spectrum Log In Upper/Lower Case Letters

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There seem to be several different keyboard designs. Look for either an up-arrow, or a 'key' that shows "ABC" or "abc".

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KG2
Reel Rookie

Re: Spectrum Log In Upper/Lower Case Letters

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I’ve looked for both of those options and neither are available for me. There’s only lowercase letter button and no arrow to make uppercase. Thanks 

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renojim
Community Streaming Expert

Re: Spectrum Log In Upper/Lower Case Letters

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You can also try pressing * on the remote to see if that switches to uppercase.  It works sometimes.

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KG2
Reel Rookie

Re: Spectrum Log In Upper/Lower Case Letters

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Thanks, I just tried that and it didn’t work. 

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JulesFish
Newbie

Re: Spectrum Log In Upper/Lower Case Letters

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Yup. I've just run into the same issue. Infuriating! Anyone find a fix yet?

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renojim
Community Streaming Expert

Re: Spectrum Log In Upper/Lower Case Letters

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Can you post a picture of the on-screen keyboard?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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tnflournoy
Newbie

Re: Spectrum Log In Upper/Lower Case Letters

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When you are hovered over the letter there will be a pop up that opens right above that letter. The pop up should be the capital version of that letter. Hit the arrow up button and that should allow you to select the upper case version of that letter.

Rolara
Reel Rookie

Re: Spectrum Log In Upper/Lower Case Letters

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It worked!  Thank you!

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crommex
Newbie

Re: Spectrum Log In Upper/Lower Case Letters

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Mine is stuck on all caps so I can’t log it either

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