Channels & viewing

[Yazzii]

Has anyone found a solution on how to fix the audio on a movie? Like I tried to watch the movie lean on me and it has no sound and I watch other movies and everything works well. I own other Roku tv and I tried watching the movie on the other device and the audio works perfect. 

[Tdcutie22]

Same... we've tried on two different devices

[RokuDanny-R]

@DanCoco

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[DanCoco]

Did you see my response on my other post? Not sure why i'm tagged here. 

[Kassd420]

I have the same problem on hulu on a certain movie...and freezes up on a certain show.... Spotify is freezing up also either after an ad or before the ad... I've done everything roku has told me to do and still nothing it's so frustrating... I've even asked hulu about this issue and still nothing had fixed... Someone please help us out... It's just happens on my jvc roku tv.