Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Sky WOW channel issue no login

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Hi.

I got my new Express 4K and tried to watch sports with the new Sky WOW channel. Unfortunatly after installing the only thing that is shown is the message: "you must renegotiate". Nothing else. No login or so.
I've tried to reset and reinstall so far.
The app works (not fine but it works) on an old fire tv stick and on mobile devices.

Hope you can help me in some way.

Talking about this one:

https://channelstore.roku.com/de-de/details/125f0536c6faa5f41240888f154d7c38/sky-ticket

Thanks!

 

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1 Solution

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Re: Sky WOW channel issue no login

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Found the problem.

Using a pihole with cloudfront caused this.

Created a group for the Roku without any blocking rules. In addition i needed to bypass the used cloudfront DNS.

Created a dnsmasq conf in /etc/dnsmasq.d like 03-bypass.conf and added the following lines:

dhcp-option=tag:nopihole,option:dns-server,8.8.8.8,1.1.1.1
dhcp-host=YO:UR:MA:CA:DD:RE,set:nopihole

For mac address look for your Roku`s mac.

Then restart of the pihole. Works!

 

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1 REPLY 1

Re: Sky WOW channel issue no login

Jump to solution

Found the problem.

Using a pihole with cloudfront caused this.

Created a group for the Roku without any blocking rules. In addition i needed to bypass the used cloudfront DNS.

Created a dnsmasq conf in /etc/dnsmasq.d like 03-bypass.conf and added the following lines:

dhcp-option=tag:nopihole,option:dns-server,8.8.8.8,1.1.1.1
dhcp-host=YO:UR:MA:CA:DD:RE,set:nopihole

For mac address look for your Roku`s mac.

Then restart of the pihole. Works!

 

0 Kudos