Channels & viewing

[saw]

log-off and back on worked for me... thanks!

[whohootie]

Thank you Roku Danny-R. This worked for me after not being able to play any Sirius channels at all. So glad!!

[DustinC]

I even changed internet providers and got new routers. The problem persisted. I believe the problem belongs to Roku.

[GoldCaddy]

I signed out and tried to sign back in and it would not recognize the same password I use on the ios app.

I had to change my password to sign back in and now it works.

I think the Roku app is not recognizing certain special characters in the password.

[Airy23238]

Same here...it’s been at least two months now with this problem. So disappointed that there’s still not any resolution.

[vandermeyj]

for me that fixed it.

[mhartnett723]

Hi,

I have been seeing this error as well

 "Playback error Content not currently available"

It's been this way for two weeks now

Mike

[mhartnett723]

The logout and back in worked!!! Thanks so much

Mike

[Visiter555]

Still ongoing

[RokuDanny-R]

@Visiter555 

Thanks for the note.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

If the issue is still unresolved, we would recommend reaching out to Sirius XM support directly for further assistance. All content and content delivery inside channels are handled directly by the channel provider themselves. If you aren't experiencing this same issue and error message in other channels, it's very likely that this is channel-specific issue that the channel provider will need to address. 

You can reach them here: https://www.siriusxm.com/contactus

Thanks,
Danny