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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Teena2
Level 7
‎02-12-2023 01:23 PM

Signing into CTV Shows that require sign in

I have the CTV Channel but it wont let me acitivate or sign into the locked shows . I get the code but it wont work

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RokuKariza-D
Community Moderator
Community Moderator
‎02-12-2023 02:39 PM

Re: Signing into CTV Shows that require sign in

Hi @Teena2 

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to CTV's customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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