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BEVBKB
Newbie

Showtime app crashes and goes back to the homescreen

Everytime I launch the showtime app, it crashes and goes back to the roku screen. I have tried removing and re-installing, rebooting, I was able only one time to get to the login screen but then it crashed when I hit submit. And it keeps doing it repeadtedly.

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: Showtime app crashes and goes back to the homescreen

After removing a channel, best practice is to restart your Roku to clear its memory cache before reinstalling the channel. Without the restart you may not get a clean reinstall.

Depending on your Roku model and Roku version number you'll find the System restart option under either Settings > System > Power or under Settings > System.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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