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Speonk202
Newbie
‎09-13-2022 06:00 AM

Shows keep starting over?

While watching live TV on a,  TCL - Roku TV, and switching channels, the show will start from the beginning. Say you switch from one baseball game to another, the one you originally were watching starts back from the beginning. Or even other shows the same way. Any suggestions? I've done the uninstall / reinstall of the Hulu app several time's and still nothing?   Thank you.

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1 REPLY 1
RokuKariza-D
Retired Moderator
‎09-13-2022 11:04 AM

Re: Shows keep starting over?

Hi @Speonk202

Thanks for the post.

For clarification, are you watching Live TV on Hulu? Have you checked Live TV through The Roku Channel if the same issue persists?

Furthermore, when you removed the app, did you restart your Roku device before reinstalling it? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > reinstall), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

Keep us posted!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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