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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Millared20
Newbie
‎09-09-2022 06:37 AM

Re: Several channels not working

Disney+, Hulu, Netflix, prime, STARZ, aren’t working tried troubleshooting from my internet provider and on my roku device..and nothing..my internet isn’t the problem so what’s going on..it’s been 2weeks and I need answers and a solution..thank you 

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RokuDanny-R
Retired Moderator
‎09-13-2022 01:44 PM

Re: Several channels not working

@Millared20

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

Does this clear up the issue you are seeing? Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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