Channels & viewing

[Laulau1028]

Go to settings-system-power-system restart and that will restart everything with the search button back 🙂

[AnitaT]

Hi Danny- I am having the same problem as Bev-343 but new to the community so I’m not sure how to private message- do I need to “friend” you first? Thanks! 

[Laulau1028]

No all you need to do is a system restart and the search option should return. 

[AnitaT]

Thank you but I just reset and it did not work. 

[Demers08]

Danny,

I am having the same issue with the missing search option. Can you help with that?

Alex 

[RokuMary-F]

Hi @Demers08,

Thanks for reaching out to the Roku community!

We would recommend checking for a manual update on your Roku device to see if that resolves the issue you are experiencing.

Instructions to manually update your software:
1. Navigate to Settings
2. Select System
3. Select System update
4. Select Check now
For more information about how to check for a manual update on your Roku device, visit our Support page here: How to update the software on your Roku TV™ or Roku® streaming player | Official Roku Support 

If this issue is not resolved, please provide the following information that would be helpful for our team in further investigating this problem:

-When did this issue first start occurring
-Roku device model
-serial number
-device ID
-software OS/version (these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)

-What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
-steps to reproduce the issue you are seeing

Please keep us posted and we'll continue assisting you from there.

Best regards,
Mary