The Screen Reader announces Roku menu options and choices. It does not give a running description of action on the screen during a program.
Wrong language or verbal description of action on screen when watching program Some programs contain multiple audio tracks that can be selected, such as different languages or verbal action descriptions for the visually impaired.
The Roku default method of accessing your choice of audio track is to press the * key on your Roku remote while viewing the program and examining the options presented. These options may vary from channel to channel, depending on which are supported by each individual channel.
But more and more channels are not using the Roku default but substituting their own method of access -- I'm guessing this is so they will have consistent controls with versions of their app running on platforms other than Roku. Often these options are accessed by pressing the up and/or down cursor control keys while viewing the program to pop the channel's own control options on the screen.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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That's not the screen reader. That's the audio track.
Some content provides audio tracks that include descriptions. This is usually only a problem with foreign language films that include an English track and and English track with descriptions. They will sometimes mark the wrong one as default in English speaking locales.
Sometimes, they only include English with descriptions, forcing captions to be used by sighted viewers.
Check the audio track on the content. How to do that depends on the app. Often you access via the Options button, but not always. Ensure your track is not one with descriptions.
And, the source (video service) would be the ones responsible for fixing this, if the default is incorrect.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
We're here to help you disable the text-to-speech screen reader on your Roku device. For clarification, did you press the Star * button on your remote 4 consecutive times quickly? You may also go to Settings > Accessibility > Screen reader and toggle the switch to turn it off.