Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
e1g5c5e90
Newbie
‎07-19-2022 01:07 PM

Roky thinks I have moved from Wyoming to Chicago

A few weeks ago we came home and the Roku thought we had changed its location, now we get Chicago channels instead of the Denver channels.  I cannot find a way to fix this.

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert
‎07-19-2022 09:00 PM

Re: Roky thinks I have moved from Wyoming to Chicago

What channel/app are you using to get these channels?  Some channels/apps have a setting for your location, but most ascertain your location via your IP address.  Try one of the geolocation websites like https://www.iplocation.net/ to see where your IP address is indicating you're located.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.