Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kao
Newbie

Roku stuck on one channel

Won't stay on home page. Stuck on pluto. Can't move around always goes back.

0 Kudos
1 REPLY 1
RokuKarla
Retired Moderator

Re: Roku stuck on one channel

Hello @Kao

Welcome to the Roku Community!

Does the issue only occur on a specific channel or across other channels installed on your Roku device?

If you haven't tried it yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?


Regards,
Karla

0 Kudos