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AZMikeR
Channel Surfer
‎12-23-2021 12:59 PM

Roku software not at Hulu minimum version

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Hulu states minimum Roku software should be at V6.6.3. All my Roku devices are at V6.56 build 3 and current. I'm not experiencing any problems I'm aware of but I just switched to Hulu Live TV and want to insure I don't experience any problems down the road. Are there plans to upgrade to V6.6.3 or higher?

 

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makaiguy
Community Streaming Expert
‎12-23-2021 09:05 PM

Re: Roku software not at Hulu minimum version

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Software numbering systems typically do not zero-pad their numbers.

So version 6.56 is quite a bit higher than 6.6 (think of it as 6.06.)

And by the way, 6.56 build 3 is the exact version I have and it works fine.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert
‎12-23-2021 05:48 PM

Re: Roku software not at Hulu minimum version

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What Roku models and model numbers do you have?  Settings > System > About will tell you.  It will also confirm the Roku software version installed.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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AZMikeR
Channel Surfer
‎12-23-2021 08:50 PM

Re: Roku software not at Hulu minimum version

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Hisense Roku TV C207x model 55R8+ SW V10.5.0 Build 4210-94

Roku Ultra model 4800X SW V10.5.0 Build 4208

Roku Express model 3930RW SW V10.5.0 Build 4208

When I check the software for Hulu, they are all V6.56 Build 3, not V6.6.3 or higher as Hulu recommends.

I hope this helps.

 

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makaiguy
Community Streaming Expert
‎12-23-2021 09:05 PM

Re: Roku software not at Hulu minimum version

Jump to solution

Software numbering systems typically do not zero-pad their numbers.

So version 6.56 is quite a bit higher than 6.6 (think of it as 6.06.)

And by the way, 6.56 build 3 is the exact version I have and it works fine.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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