Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Sunny3
Binge Watcher

Re: Roku channels

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Atc98092,

Which would you advise me to buy? I want something that is going to be supported in the long term.

I thought I was technically educated, but after this experience, I'm finding I don't know squat. Smiley Sad

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atc98092
Community Streaming Expert

Re: Roku channels

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Well, the Express+ you have will still be supported for years. Roku still supports some models that were released in 2013, although not all of them from that era. So don't let that be a concern.

I prefer the 4K models over the basic Express. Simply more future-proofing. If you'd like a device that supports the 5 GHz WiFi band, the you need either the Stick+ or the Ultra. If you want a wired connection, the Ultra is the only one available. Also, the Stick+ and the Ultra come with the WiFi Direct remote, so you don't have to worry about having a clear line of sight for the remote to work. The Premiere doesn't come with the WiFi Direct remote, but it does support adding one. I just picked one up for my Premiere. 

My Premiere works just fine, and the one I installed for my sister-in-law is still working perfectly as well. I have no problem recommending any of them.

Dan

Roku Community Streaming Expert

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Sunny3
Binge Watcher

Re: Roku channels

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atc98092,

Okay, thank you!

Now, I just thought of another possible problem. When I have Cox disconnected what will happen to my WiFi? I'm keeping the Cox internet service with the modem so will I still have Wifi?

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atc98092
Community Streaming Expert

Re: Roku channels

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Yes, as long as you have their Internet service, the cable modem you are using should continue to function as it does now. I would hope they don't charge extra for the WiFi, but it is a cable company 😛

Worst case is you would need to buy a router yourself and set it up separately. It would connect to your cable modem via an Ethernet cable and your home devices would all connect to it. A touch technical to set up, but there's plenty of assistance sites available on the Internet. And the router itself will usually come with some setup instructions. 

Dan

Roku Community Streaming Expert

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Sunny3
Binge Watcher

Re: Roku channels

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Okay, I think between you and Strega I'm all set.

I want to thank both of you very much.

I've asked questions on a lot of forums and I actually answer on a well-known forum myself.

I've never gotten the kind of excellent service that I've gotten here.

So, I think you both should be paid to answer questions. LOL!!!

ROKU are you listening????

Thanks again!!

Sunny3

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makaiguy
Community Streaming Expert

Re: Roku channels

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@Sunny3 wrote:

Hi makaiguy,

Okay, so we have chosen Fubo and have subscribed because it has all the networks we normally watch.

I haven't explored the other apps yet, but I will.

We have 4 more TVs in the house and they aren't Roku TVs so will Roku work on those too?

And, do we have to pay a subscription for each TV that uses Roku, or will we only pay one subscription fee for all 5 TVs?

 

Thanks for the help!


Edit: Sorry I didn't see a bunch of subsequent posts when I wrote this, but as long as it's already written ...

 

For each of your non-Roku-TVs you'd need to connect a Roku device to access Roku programming.

Any channels registered to your Roku account will be available on your other Rokus at no extra cost, as long as they are linked to this same account.  Any channels that require logging in will have to be logged in on each unit.  There are generally no limits on how many units a channel can be installed on,  but the channels themselves may limit how many simultaneous active viewing sessions they will allow at any given time.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Sunny3
Binge Watcher

Re: Roku channels

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makaiguy,

Okay, so by "Roku device" you mean I'll have to buy the Roku Express+ for each TV?

I hope that's what you meant and not that I would have to buy any special device to go along with the Roku Express+.

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makaiguy
Community Streaming Expert

Re: Roku channels

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@Sunny3 wrote:

makaiguy,

Okay, so by "Roku device" you mean I'll have to buy the Roku Express+ for each TV?

I hope that's what you meant and not that I would have to buy any special device to go along with the Roku Express+.


Yes by Roku device, I meant a Roku streaming device, not some other equipment.    Each Roku delivers its signal to the TV by an HDMI connection.  It only has a single HDMI output so typically each TV would need its own Roku.  It's possible to run this output into an HDMI splitter and then run separate HDMI cables to more than one TV, but all would receive the same channel feed and could not watch separate program choices, plus the splitters are often problematic and may cost as much or more than a new Roku. 

The current line of Rokus includes more models than just the Express+.  If the TVs you wish to use with the Rokus are 4K, or you think you will be upgrading to 4K in the future, note that Express and Express+ are HD, not 4K.  The next step up, the Roku Premiere, does support 4K, as do all the other "higher" models.  Feature comparison of current models: https://www.roku.com/products/compare

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Sunny3
Binge Watcher

Re: Roku channels

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Thank you, I don't know what my TVs are. They were all purchased within the last 5 years.

How would I know? Where would I look to see if they are  4K?

Thank you!

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atc98092
Community Streaming Expert

Re: Roku channels

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You would probably know if they were 4K. They announce it pretty strongly on the packaging! 😄

But any of them will have something in the settings menu that lists the TV's model number. With that it's a simple Internet search to find out the specifics of each TV. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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