Hi @Tlmiz,
We'd like to coordinate this with our Roku team.
Share some details.
We look into it.
Roku Community Team
@RokuRiamie-D This will be the 3rd time I’m sending this information.
There’s no error, I hit play and the screen just quickly refreshes.
version: 14.5.4, build 5924-91
issue ID 75-116-384
Thanks @Tlmiz,
We’ve passed your info along to our team, and we’ll keep you in the loop as soon as we have more details.
Thanks again,
Roku Community Team
I can not load a single roku channel and watch it .i have a #roku#Roku tv and a subscription to various add on channels .when i hit the play now button ,nothing happens smh
Try doing either a system restart or unplug the power for a minute and see if that helps clear the cache. Also, check your network connection on the TV.
Hey @badgerboo,
Greetings from the Roku Community!
Here are the troubleshooting steps that @JWS9518 provided above.
Restart your Roku TV: Home> Settings> System> Power> System Restart
To power cycle your Roku TV: Unplug the power cord from the back of the TV and the wall outlet for at least 10 seconds, then plug it back in.
Check connection: Home> Settings> Network> Check connection
We hope this helps.
Best,
The Roku Community Team
I see the problem everywhere. None of the solutions work and they want a screen pic of the error. Roku says they are working on it. I believe Roku has a huge problem they are trying to keep on the down low. I see ONN TV’s with Roku doing this and TCL with Roku built in doing this. Roku apparently cannot and will not solve the issue and hopes it goes away. Now I need to buy a new TV and not with ROKU. As business practice.
Hey everyone,
If you're having trouble playing content on The Roku Channel, let us know what exactly happens — does it crash to the home screen, freeze, or get stuck loading?
If you can, a screenshot or short video helps us figure things out.
Thanks, and keep us posted!
Roku Community Team
Thanks @Tlmiz,
We have forwarded it to our Roku team and will keep you posted when we have more information. Thank you for your cooperation.
Roku Community Team