Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
For the past few weeks the roku channel has not been working. No matter what show or movie I select it just flashes and then nothing. I have uninstalled the channel. Checked for system upgrades and restarted the roku. I have gone thru these steps on two seperate occasions several days apart. All other channels and content work fine.
After removing a channel, best practice is to clear the Roku's memory by restarting it BEFORE reinstalling the channel. Did you do this? Without the restart you may not get a clean reinstall.
Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart) ... or just unplug from its power source for a few seconds then plug back in.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
This exact same thing is the issue I am having now. Roku, AMC, STARZ....NONE are working for me. I click on a movie to watch and the screen flashes but will not load anything. I have done everything in my power to resolve this issue but still NOTHING. How can I contact customer service about this? What can I do???