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Seaqueen
Newbie

Roku box black screen but has sound

Hello so I bought my Roku stream bar 2 months ago I have done everything from unplugging resetting factory resetting and everything has no picture just sound asides from the Home Screen has picture I’m not exactly sure what more to do …. As it will soon be meeting a hammer lol advice please 

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renojim
Community Streaming Expert

Re: Roku box black screen but has sound

Have you tried:

  • A different HDMI cable?
  • A different HDMI input on your TV?
  • A different TV?
  • Unplugging the power from the TV for several minutes?

I'd say if none of those work it's time to...

Step by step instructions for returns and warranty replacements | Official Roku Support

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