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esprings
Newbie

Roku Playing Random Ad While Show is Still Playing

Today our Roku started showing us a Captain America commercial WHILE the TV show we’re watching is still playing in the background. It’s just popping up on the screen, with no sound and no way to stop it, while we’re streaming. Even pausing the show and attempting to return to the Home Screen doesn’t make it go away. The only option is to just wait for it to end. This has happened while using both Hulu and Netflix. Is anyone else experiencing this? I’ve tried Googling about it, but the only answers I can find are discussing ads on the Home Screen. I’ve already attempted to restart the device, but that has proven unsuccessful.

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