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dumbpuppy
Channel Surfer
‎01-03-2022 09:56 AM

Roku Media Player "No Compatible Photos Found" looking at JPEGs

Hi All,

Model:  Roku Ultra 4670X

Software: 10.5.0 build 4208-46

We connect to a DLNA server that hosts pictures, videos, and music.  Roku Media Player works great with the videos and music files.  When trying to display photos, we encounter the error of "No Compatible Photos found in: FOLDERNAME".  Pretty much every photo is in JPEG format.  This has worked previously.  Hate to say it has been a few months since the last time we viewed photos, so not sure if was software upgrade that caused this issue.  Did the obvious things of Update Firmware, Revert, Reboot device, etc to no result.  Did the same for DLNA side as far as reboot, upgrade, revert.  Other devices (like Firestick and other smart tvs) see the photos without issue.  Is there something i am missing, or maybe use another app for viewing?

Thanks

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