Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I see these are older posts but this has just happened to me. Did anyone find a solution? I have 2 Roku TVs and everything is fine on both except the Roku channel app. Looks fine, lets me choose what I want but I hit play it says loading for a second or two then goes back to hit play again. I have done all the suggestions so far if deleting app and reinstalling it and doing a restart. So far nothing has worked. Help?
Did you restart your Roku TV before re-installing the channel? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Can you please provide the information that @RokuKariza-D requested in her previous post, along with the GC version of The Roku Channel (you can access the GC by opening The Roku Channel > scroll up to About > Channel version).
Once we have these details, we will be able to pass it along to the appropriate Roku team to investigate further.