Channels & viewing

[deedle0554]

Watching "Hel on Wheels" S2 E9. I am blocked watching more because of an AMC+ subscription offer. How can I get rid of this issue

[DBDukes]

@deedle0554 

Looks like the filters got you. I'll refer to as "Helen Wheels"

I'm not sure I understand what you mean. What app are you using (more than one include AMC+) to watch? And what happens? Describe it in detail.

[deedle0554]

Ok, I'll try this again. It is on Roku Channel under Western Zone, **bleep** on Wheels. I have watched two seasons and nine episodes without issues. When I want to watch a new episode of "**bleep** on Wheels" I go to my Save List, select the next episode, then play. A AMC+ Free Trial subscription shows up on a new screen. No matter what I do I am locked into this free trial screen

[DBDukes]

@deedle0554 

It could be one of those situation where the content owner, AMC+ in this case, allows some episodes or seasons free, then they charge you. Like a crack dealer.

If Ηell on Wheels is one of those, that would make sense. However, it may be best to get feedback from @RokuDanny-R or one of the other staff, but I expect it would be an explanation along the line of what I've suggested. But without the crack dealer reference.

[RokuDanny-R]

@deedle0554 

Thanks for the post.

If you search and access the content through The Roku Channel directly, are you able to play the content without issue?

Please keep us posted and we will be able to assist you further.

Thanks,
Danny

[deedle0554]

Danny

I have not heard back from you on my last post. I will repeat in case it did not go or get received. Yes, I am accessing this show directly from thru Roku Channel. The same thing happens, AMC+ free subscription offer comes up and blocks access to my show on Roku. I do not have nor want AMC+ at this time

deedle0554

[RokuDanny-R]

@deedle0554

Thanks for the post.

If you search for the title content through The Roku Channel search function and pick specifically the playback option, instead of Continue Watching, do you see the same issue occur?

Please keep us posted what you find out and we will be able to assist you further.

Thanks,
Danny