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juicejockey
Binge Watcher
‎01-28-2023 03:49 PM

Roku +4K Express will not start apps

I have 4 Roku +4K express units. All work fine except for 1. It’s the closest to the Wi-Fi router (15 feet) and is usually on the 5G band. For some reason after it sits for a while and you go to use it the apps won’t start. They just hang and the advertisement on the far right of the screen is always blank. Only way to fix it is reboot the unit and it works every time. Checking the Internet connection on the screen shows an “Excellent” connection. Any ideas ??

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2 REPLIES 2
AvsGunnar
Community Streaming Expert
‎01-28-2023 03:57 PM

Re: Roku +4K Express will not start apps

@juicejockey 

Try disabling the Auto Power Saving feature. (may cause issues with some reconnections when enabled).

Settings/System/Power/Auto Power Savings/20-min [Disable]

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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juicejockey
Binge Watcher
‎01-29-2023 06:14 AM

Re: Roku +4K Express will not start apps

It is disabled on all my units. Thanks

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