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Djigael
Newbie

Resume episode shows a different one on netflix

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Hi, I'm experiencing an issue with Netflix on my Roku TV.

I've seen when I pause a serie (and after some minutes with the screen saver showing up), when I come back to play it, the Resume episode shows a different episode, instead of the one I was on. I have to go back to the Continue Watching section (there shows the correct episode), or somethimes I go to the More Episodes section and need search the episode I was on and play it. I don't know if that's a Netflix issue or Roku tv issue. But sometimes it can be so irritating

 

My TV model: Hisense 58A6GR (G205X)

Netflix version 61.2222 compilation 1301011

 

Thnx in advance

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Resume episode shows a different one on netflix

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Welcome to the Roku Community!

Thanks for letting us know about your Netflix issue. I’m here to help you out!

Let’s try a few things to see if we can fix it:

  1. Update the Channel:
    - Highlight the Netflix app.
    - Hit the star (*) button on your Roku remote.
    - Choose "Check for update."
  2. Restart Your Roku Device/TV
  3. Uninstall and Reinstall the App

If that doesn’t work, you can contact the channel provider for more help.

Keep us posted!

Cheers,
The Roku Community Team

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Resume episode shows a different one on netflix

Jump to solution

Welcome to the Roku Community!

Thanks for letting us know about your Netflix issue. I’m here to help you out!

Let’s try a few things to see if we can fix it:

  1. Update the Channel:
    - Highlight the Netflix app.
    - Hit the star (*) button on your Roku remote.
    - Choose "Check for update."
  2. Restart Your Roku Device/TV
  3. Uninstall and Reinstall the App

If that doesn’t work, you can contact the channel provider for more help.

Keep us posted!

Cheers,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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