Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Funkenheimer
Reel Rookie

Reset device, now I can't access B1G+ subscription

I reset (unplugged, plugged back in) device 2 days ago. Now I can't access my B1G+ subscription. 

0 Kudos
2 REPLIES 2
HDMIGuy
Roku Guru

Re: Reset device, now I can't access B1G+ subscription

@Funkenheimer Can you open the B1G+ app and go to your profile?  If so are you logged in?  It may be that when you reset your device you were logged out of the B1G+ app.

0 Kudos
Funkenheimer
Reel Rookie

Re: Reset device, now I can't access B1G+ subscription

We did this. Still can't access.

0 Kudos