Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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KellyGerms
Reel Rookie

Re: Channel Add Button greyed out for F1 TV

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I'm having the same issue. I'm in SA where F1 is available. Did you ever sort this problem out? 

I am seriously regretting buying this TV box when they can't be bothered to offer support in most countries nor are you warned before you buy it. I'm one very unhappy customer.

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RokuMary-F
Community Moderator
Community Moderator

Re: Channel Add Button greyed out for F1 TV

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Hi @KellyGerms,

Welcome to the Roku Community!

We understand that you are unable to install F1 TV and We're sorry to hear that you've been having this trouble. We understand your sentiments regarding this and we would feel the same way.

Please be advised that we currently do not have a dedicated Roku presence in Saudi Arabia at this time, so it is very likely the channel is not currently available on the Roku platform. You'll want to contact that channel directly for more information about their service available on the Roku platform.

We hope to expand real soon, we are sorry for the inconvenience.


Best regards,
Mary

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RokuMary-F
Community Moderator
Community Moderator

Re: Channel Add Button greyed out for F1 TV

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Hi @KellyGerms,

Welcome to the Roku Community!

We understand that you are unable to install F1 TV and We're sorry to hear that you've been having this trouble. We understand your sentiments regarding this and we would feel the same way.

Please be advised that we currently do not have a dedicated Roku presence in Saudi Arabia at this time, so it is very likely the channel is not currently available on the Roku platform. You'll want to contact that channel directly for more information about their service available on the Roku platform.

We hope to expand real soon, we are sorry for the inconvenience.


Best regards,
Mary

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