Channels & viewing

[ffotiadis2002]

canot view peacock channel

[ffotiadis2002]

cancel the **bleep**ing peacock sinse you do not let me view it

[RokuLianna]

Hi @ffotiadis2002

Thank you for the inquiry!

Does the issue only occur on Peacock or across other channels installed on your Roku device?

Have you tried removing the affected channel Peacock and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Roku.

Let us know if there's any difference after.


Warm Regards,
Lianna

[makaiguy]

@ffotiadis2002-

How did you subscribe to Peacock (it may make a difference):

• Directly with Peacock on their website?
• Through Roku?
• Through some other 3rd party service, like Amazon, YouTubeTV, etc?

How are you attempting to view Peacock on Roku:

• On the Peacock app installed to your Roku?
• Within The Roku Channel?