Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Did you mean: continued problems

for one, am still having a problem with this channel and now vudu has become a problem as well. After 2 years is there any news?

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Level 20

Re: continued problems

if you have a TCL TV, try turning off ACR (Automatic Content Recognition):

Settings/Privacy/Smart TV Experience - uncheck everything

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Community Streaming Expert

Re: continued problems

@Exasperated2021- If @StreamerUser's suggestion doesn't fix your problem, perhaps if you relate just what sort of problem you are experiencing someone may be able to help.  I have been using with no issues for several years.

Meanwhile, when problems are confined to a particular channel, it may be that the channel didn't install properly, that it didn't update correctly, or that the installation has otherwise gotten corrupted. A reinstall may fix the problem, so give it a try.

Remove/reinstall procedure:

  1. Highlight channel on home screen.
  2. Press * key on your Roku remote and choose Remove channel option.
    Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
  4. Reinstall the channel. Note it will be added to the END of the channel grid.
  5. If channel requires a login, you may need to log in anew.


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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