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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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LaRoja
Reel Rookie
‎12-13-2022 03:48 PM

Re: RTVE Play does not load on my TCL Roku TV

Same problem for me.

Using a Roku stick.

The app never starts.  When you click ithe rtveplus channel, it shows a wheel and it says "cargando" (loading) only for a second, and then it disappears an the tv is all black.

Sent email to RTVE and they said it is not their app problem, it is a Roku problem.  Frustrating.

The app works fine in Android tv.

0 Kudos
renojim
Community Streaming Expert
‎12-13-2022 08:14 PM

Re: RTVE Play does not load on my TCL Roku TV

@LaRoja, RTVE is blowing you off.  Roku isn't going to try to figure out why a channel/app they didn't create doesn't work.  The Android app has nothing to do with the Roku channel/app.  They couldn't be more different.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
LaRoja
Reel Rookie
‎12-13-2022 08:52 PM

Re: RTVE Play does not load on my TCL Roku TV

I know.

All I'm saying is if you want to use the rtve app, use the apple tv.

Roku doesn't care.

0 Kudos