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Garryhynes
Level 7
‎05-25-2021 07:21 AM

RTÉ player app not available

RTÉ player app removed from Roku player unable to find and re download ??

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4 REPLIES 4
TomasK
Level 7
‎05-25-2021 01:24 PM

Re: RTÉ player app not available

Hi

Yes just noticed that few minutes ago. I wonder why? New version will be uploaded or it is gone for good. At least some info would be helpfull.

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renojim
Community Streaming Expert
‎05-26-2021 12:38 AM

Re: RTÉ player app not available

Did you try to contact them (RTÉ)?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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TomasK
Level 7
‎05-26-2021 02:41 AM

Re: RTÉ player app not available

Reply from RTE:

 

Thank you for getting in touch with RTÉ Player.
I'm sorry to hear about this issue. Our technical team is aware of an issue affecting the app on Roku devices and are working to get this resolved.
As soon as there is an update regarding this, I'll be sure to get in touch.

I apologise for any inconvenience caused and thank you for your patience.

Best wishes,

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Garryhynes
Level 7
‎05-26-2021 08:35 AM

Re: RTÉ player app not available

Thanks for the response just an update app back available now on player issue now resolved all working fine now 

All good thanks 

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