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GaryLander
Newbie

ROKU says can't open PBS or access MAX.

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I access Roku through Roku device or through link provided by my streaming provider that has worked until yesterday (3/13/25) when I saw a window saying there wasn't enough space to open PBS and that I need to delete Apps.  I deleted 2 or 3 and was able to run PBS.   Today, I went to Roku both through the device and through the streaming service and wasn't able to open PBS or FREETV or other free Apps.

 

Also, when I tried to open Max from the home screen, Roku said it couldn't do so as the network connection had been lost.

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RokuJharra-Q
Community Moderator
Community Moderator

Re: ROKU says can't open PBS or access MAX.

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@GaryLander 

Thanks for letting us know about the issue with the apps on your Roku device. We're here to help!

Give this a tryRemove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device (Go to Settings > System > Power, then select System Restart) before adding the app back can also help make sure everything goes smoothly.

Let us know how it works out!

Roku Community Team

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: ROKU says can't open PBS or access MAX.

Jump to solution

@GaryLander 

Thanks for letting us know about the issue with the apps on your Roku device. We're here to help!

Give this a tryRemove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device (Go to Settings > System > Power, then select System Restart) before adding the app back can also help make sure everything goes smoothly.

Let us know how it works out!

Roku Community Team

Jharra Q.
Roku Community Moderator
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