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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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TheresaB96
Streaming Star
‎06-01-2022 11:35 AM

ROKU Channel DISSAPPEARS when I try to click on it?!

I am connected. Why does Roku's OWN Channel flash and disappear when I click on it?! I HAVE watched Roku all week with zeroh issue; now, YOUR channel won't pop up, but JTV, Cat Mom cha nel and everything else... DOES!  HELP?!

Thanks! 

Theresa

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2 REPLIES 2
DBDukes
Community Streaming Expert
‎06-01-2022 11:37 AM

Re: ROKU Channel DISSAPPEARS when I try to click on it?!

@TheresaB96 

Try removing the app, then rebooting the Roku, then added the app back. If there is corrupt data in the installation or data store, that would clear it out.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

TheresaB96
Streaming Star
‎06-01-2022 11:39 AM

Re: ROKU Channel DISSAPPEARS when I try to click on it?!

Thanks! 

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